I'm having trouble logging in with Facebook
Are you logging in with your usual profile?
It is very important that you have the Facebook profile linked to your account open before accessing the game.
If the Facebook app is not connected to your profile, the game will not work properly.
Remember that you must have the same profile connected both in the Facebook app or in the browser of your mobile device and on your computer.
I want to log in with a guest (I already have a Facebook account) but it doesn't work.
You are not allowed to connect your Facebook account to a guest profile.
If you are already logged in with Facebook, you will NOT be able to link your profile to a guest account. So, what can you do?
You will have to choose which type of account you want to use (guest or facebook).
- Login to the game with your current facebook profile
- Contact support and provide all the information about the process (both accounts, which one you want, etc.).
- Your case will be reviewed and they will try to give you a solution.
Remember that you can contact them through the game menu (help button).